Non-urgent advice: Please Note
The practice operates an appointment only system.
Appointments may be booked during normal reception hours by our receptionists by telephoning 020 3831 3860 or Alternative if you have online access you may wish to book appointment online.
In Emergencies, patients will be seen on the same day. Please ring at 8.30am for emergency appointments.
Please be considerate and let us know of any cancellations in advance so that other patients can take your place. Each appointment is for 10 minutes only. To avoid delays in your appointments please limit to one problem per consultations
Non-urgent advice: Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
Late for your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
One Appointment, One Problem
Before you see the GP, work out what you are worried about. Highlight your concerns. Think about how you would describe your symptoms and get to the point without keeping important information to the end. Note that too many problems distract the doctor on dealing with your main problem and the doctor may be more likely to rush. Therefore we request that you address only one problem per appointment.
Extended Access
You also have access to the HUB services.
Click here for more information.
The HUB Services is by appointment only. To be booked the appointment when the surgery is closed please RING NHS 111
Home Visits
PLEASE RING BEFORE 10:00AM WEEKDAYS
Home visits are available for those patients who cannot attend the surgery, mainly very elderly people and those are seriously unwell.
The Doctors will speak to all patients requesting HOME VISITS and will visit if the request is appropriate. If at all possible, patients will be requested to attend the GP Surgery to be seen.
Harness Care Additional Access
GP Access Hub Appointments
When the GP Practice is fully booked, we may arrange for an appointment with the Harness Primary Care Network GP Access Hub that also provides care for our patients. Appointments at the GP Hub are available during weekday evenings, weekends and bank holidays.
- Monday to Friday from 9am to 8pm and Saturday from 9am to 8pm
Please ask the GP receptionist to book an appointment for you or call NHS 111 and they can also arrange an appointment at the hub.
The Harness Hub is located within Wembley Centre for Health & Care, Ground Floor, 116 Chaplin Road, London, HA0 4UZ.
Appointments are available in the evening and at weekends – please call the practice to be directed or email harness.enhancedaccess@nhs.net to book an out of hours’ appointment with one of our local linked practices. You can also call our SPA.
Alternatively, please visit 111 online or call 111 to be directed to the help you need.
The evening and weekend appointments may take place by phone, video, or face-to-face depending on clinical need.
